Exhibitors
Guides for exhibitors: getting into your portal, buying a booth and completing your profile.
Getting access
Your invite, your account, two-factor and signing in.
- Your exhibitor portal inviteWhy you got an email from Map D, who sent it, and what the button in it does.
- Set up your account and passwordConfirm your email, choose a password, and open your exhibitor portal for the first time.
- Your invite link is expired or not workingWhat to do when the invite link says it is invalid or expired, or sends you to sign in.
- Set up two-factor authenticationTurn on an optional code from your phone, which apps work, and what to do if you lose your phone.
- Sign in and reset your passwordWhere to sign in after your first visit, and how to reset a forgotten password.
Buying a booth
Choose a booth, check out, and pay.
- Choose a booth on the floor planRead the floor plan, find a booth, check what it includes, and add it to your cart.
- Registration types and access codesWhy the show asks how you are registering, and how to use an access code or NOVI sign-in.
- Booth holds and the checkout timerHow long your booths are held while you check out, how to get more time, and what happens when it runs out.
- Check outEach checkout step: package options, exhibitor info, billing, discount codes, review and terms.
- Pay for your orderPay by card or bank account, or by check, wire or invoice, and what happens after you submit.
- Pay an open balanceUse the link in your invoice or payment request email to pay what you still owe.
- Your order confirmation and invoiceWhat the confirmation page and email show, where your invoice is, and what to do if the email is missing.
Your exhibitor portal
Your company profile, onboarding tasks, staff and orders.
- Find your exhibitor profileWhere your exhibitor portal is, what each column and button on your profile row does, and why a show might be missing.
- Complete your onboarding checklistWhat each task status means, which tasks complete themselves, and how to upload documents and fix rejected tasks.
- Edit your company profileUpdate your company name, logo, description, categories, contact details and social links.
- Add your booth staffAdd the people working your booth, and what to do when you reach your personnel limit.
- Add products, photos and videosBuild out your profile with products and services, photo galleries and YouTube videos.
- Buy services and extra staff spotsOrder services and additional personnel spots for your show from your exhibitor portal.
- View your ordersSee what you have bought for a show, and what each payment and order status means.
- Insurance and your certificate of insuranceBuy exhibitor liability insurance through Vertical Insure, or upload the certificate of insurance you already have.
- See how visitors use your profileWhat your profile analytics show: views, visitors, tab views and link clicks.
- Messages from your profile's contact formHow visitors contact you from your profile, and where their messages arrive.
Who to contact
When to ask your show organizer and when to ask Map D.