Lead Retrieval

Lead Retrieval lets you sell exhibitors the tools to capture the contacts of the attendees they meet at your show. Exhibitors buy it with their booth, and one purchase covers their whole booth team.

Turn it on

Lead Retrieval is part of your show's plan. Contact Map D to add it to a show. Map D takes a share of what exhibitors are charged for it: 50% unless your agreement says otherwise. Some agreements use a flat fee per exhibitor instead. The Lead Retrieval settings show what applies at your show. If your plan includes a starting price, new shows start at that price and you can change it.

Set your price

Open Registration & Orders, select the Setup tab, and choose Lead Retrieval.

Select Save changes. The summary at the top says whether Lead Retrieval is for sale and where.

Minimum price

Lead Retrieval has a minimum price: $250 unless your agreement with Map D sets another for your organization or for this show. The setting shows the lowest price you can save, and a lower price isn't accepted. To change the minimum, contact Map D. A price you saved before the minimum existed stays until you change it.

How exhibitors buy it

• At checkout: when Lead Retrieval is for sale, the Package options step says it's available, and a Lead Retrieval step follows. Exhibitors choose Yes, add Lead Retrieval or I'll skip for now. It joins the order total, so discount codes and your service fee apply to it. A booth isn't required.
• In the exhibitor portal: when exhibitors can buy services through the portal (the Booth and Services item in the profile row's More actions menu, see Control what exhibitors can edit), Lead Retrieval is listed in the purchase window.
• From you: on an order's Edit order page, open Lead Retrieval and turn it on. It is added at your price. The order must have an exhibitor. Turn it off to remove it.

One per exhibitor

Each exhibitor company can buy Lead Retrieval once per show. If it is already on another of the company's orders, checkout, the portal and Edit order all refuse a second one and name the order that has it. A canceled or archived order doesn't count, so the company can buy it again on a new order.

When the booth team gets access

An exhibitor's access follows the order that has Lead Retrieval:

• Pay by check, invoice and other offline methods: as soon as the order is placed, paid or not.
• Card or bank account: once the payment goes through.
• Orders you approve: once you approve the order.

Canceling or archiving the order, or removing Lead Retrieval from it, ends the access. Restoring an archived order gives it back. A refund on its own doesn't change it.

See who bought it

In Reports, the Lead Retrieval Buyers report lists every exhibitor that bought it, with the order, its status, the price, the payment status, the order balance and Scanner Access: Active, Pending payment or approval or Inactive. See Analytics and reports.

Lead Retrieval also appears on the order, the buyer's invoice and confirmation email, and the Services Purchased report.

Map D's share or fee

The Lead Retrieval settings show what Map D is owed at your show:

• A share: the percentage shown, taken from the full Lead Retrieval price on every confirmed order, paid or not. Discounts and refunds don't reduce it.
• A flat fee: the amount shown for each exhibitor who buys Lead Retrieval on a confirmed order, paid or not, whatever price you charge.

Your invoice

After your show ends, Map D emails your organization an invoice, with the invoice attached as a PDF. It shows:

• Lead Retrieval service revenue: what your exhibitors were charged for it.
• Organizer share (or Kept by the organizer on a flat fee): the part you keep.
• Map D share (or Map D fee, the number of exhibitors at the flat fee) and the Total due, followed by each sale with its order number and fee.

It is due on receipt unless the invoice says otherwise. If an order is canceled or archived, or Lead Retrieval is removed from it after you were invoiced, the next invoice takes it off as an adjustment. Questions about an invoice go to Map D.

QuickBooks

If you use Books sync, map Lead Retrieval to a QuickBooks item in the Checkout section of Setup, next to Booths and Exhibitor Plus. See Set up payments.