Onsite check-in
Set up scan sessions, give staff scan access, and choose scanner app settings.
If your show includes Onsite check-in, your staff scan badges at the door and at sessions with the Map D scanner app. You set it up under Ticketing > Onsite check-in in the show sidebar.
Sessions & access
A scan session is one place or time you scan badges, such as "Main entrance" or "Keynote hall".
Create a session
Select New session and name it.Choose which tickets it admits
Under Permitted, pick the ticket types that can be scanned into this session. Badges without one of them are refused.
Assign staff
Select Add staff to choose who scans here. Mark a session as Default for a staff member to open the scanner app straight onto it.
Changes reach the scanner app the next time it syncs. Retire a session you no longer need; its scan history is kept.
Your package includes a set number of sessions. If you need more, talk to your Map D account manager.
Staff
Select Grant scan access and search for a person in your show, or enter a name and email. The Staff tab lists everyone who can scan, the sessions they cover, their default session and their last scan.
- Copy assignments gives one person the same sessions as another.
- Revoke scan access removes someone.
App settings
Show-wide defaults every scanner device picks up. A device can override them locally.
| Group | Examples |
|---|---|
| Scanning | Validate badges, quick check-in, record check-in and check-out, group check-ins. |
| Badge printing | Print on scan, allow reprints, required fields before printing, bulk print batch size. |
| Badge templates | Dynamic templates, and what to do when an attendee has several tags. |
| Self check-in | Kiosk mode, and what attendees can do themselves, such as adding or editing their details. |
| Badge creation | Create badges onsite, and badge rendering options. |
| Display and payments | What staff can see, including revenue, plus card reader and promo code options. |
Still need help?
Contact your Map D account team. Include your show name and, if something looks wrong, a screenshot of the page.
Last updated September 25, 2026